Expensive With An Audience?

Listen up ๐Ÿ“ฃ

There are a lot of people in your audience who love your brand but ๐˜ธ๐˜ช๐˜ญ๐˜ญ ๐˜ฏ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ ๐˜ฃ๐˜ถ๐˜บ ๐˜ง๐˜ณ๐˜ฐ๐˜ฎ ๐˜บ๐˜ฐ๐˜ถ, because you’re too high-ticket or don’t have enough spots.

T๐ก๐ž๐ซ๐ž’๐ฌ ๐ฌ๐ญ๐ข๐ฅ๐ฅ ๐š ๐ฐ๐š๐ฒ ๐ญ๐จ ๐œ๐š๐ฉ๐ข๐ญ๐š๐ฅ๐ข๐ณ๐ž ๐จ๐ง ๐ฒ๐จ๐ฎ๐ซ ๐›๐ซ๐š๐ง๐’๐ฌ ๐ ๐จ๐จ๐๐ฐ๐ข๐ฅ๐ฅ, ๐š๐ง๐ ๐ข๐ญ’๐ฌ ๐›๐ซ๐š๐ง๐๐ž๐ ๐ฆ๐ž๐ซ๐œ๐ก.

Think about all the people (thousands, tens of thousands for some of you) who see your content weekly and love your ideas but will never be a client.

What if you gave them the chance to wear your brand in the world? Take it home with them and enjoy it?

Branded merch for high-ticket businesses is a win-win for all:

โญ๏ธ It gives non-clients a chance to buy from you
โญ๏ธ It spreads your message in the world, beyond social media channels
โญ๏ธ It deepens your connection with your audience
โญ๏ธ It’s a currency beyond likes and shares

Have you ever bought merch from an influencer, podcaster, author, or coach just to support their business? I have! Everyone knows I am in head to toe Peloton Interactive gear but I also buy from my favorite podcasters whenever they have merch. It’s my way of saying thank you!

Even The Solar Eclipse Has Merch!

If the solar eclipse can have merch, so can your business.

There areย thousandsย of solar eclipse swag products available for purchase ahead of the big day, ranging from “my first eclipse” onesies to “TOTAL ECLIPSE” koozies.

As expected, some are super cute and clever, and some are absolutely cringeย .ย Before I show you my faves, let’s talk aboutย why this is relevant to YOU.

Your takeaway from the fact that so many people want solar eclipse merch should be this:ย your people want merch from you.ย 

Your employees, coworkers, peers, clients, fans, and family all want branded merch from you.  People care about your brandโ€” their purchase is proof of their love for you.

If you don’t think people want merch from you,ย take a moment to ask your colleagues, clients, or peers. The answer will surprise you! ย (Spoiler alert: they want it.)

The Difference Between Branded Merch People Love vs. Hate

The best branded merch RESONATES.ย ย The worst merch is just crappy corporate logo wear.

Yesterday Vin Matano posted that he’s “never seen one B2B company have good swag” and the post has over 300 comments. It’s clearly ruffling some feathers, in his words.

๐–๐ก๐š๐ญ ๐๐จ๐ž๐ฌ ๐ข๐ญ ๐ฆ๐ž๐š๐ง ๐Ÿ๐จ๐ซ ๐›๐ซ๐š๐ง๐๐ž๐ ๐ฆ๐ž๐ซ๐œ๐ก ๐ญ๐จ ๐ซ๐ž๐ฌ๐จ๐ง๐š๐ญ๐ž?

๐Ÿ”‘ It communicates the vibe or energy of the brand
๐Ÿ”‘ It highlights the identity of people who use it
๐Ÿ”‘ It feels like a good memory of the brand
๐Ÿ”‘ It makes you feel “in the know”

I call this the IYKYK (if you know you know) touch. If your merch resonates with people who know your brand, you’ve nailed it.

๐‡๐ž๐ซ๐ž ๐š๐ซ๐ž ๐ญ๐ก๐ž ๐ก๐š๐ฅ๐ฅ๐ฆ๐š๐ซ๐ค๐ฌ ๐จ๐Ÿ “๐œ๐ซ๐š๐ฉ๐ฉ๐ฒ ๐œ๐จ๐ซ๐ฉ๐จ๐ซ๐š๐ญ๐ž ๐ฅ๐จ๐ ๐จ ๐ฐ๐ž๐š๐ซ”:
๐Ÿ‘Ž It looks like a yawn
๐Ÿ‘Ž It inspires no thought or feeling at all
๐Ÿ‘Ž You forget what it looks like the moment you look away

I’m tired just thinking about those.

So what do you think, do you agree with Vin?ย Have you ever seen a B2B company have good swag?ย What are your favorites?

I’ll highlight the work we did for Breakaway Bookkeeping & Advising with Shea Keats and Michelle Lรถpez as some inspiring B2B merch!

Why Most Swag Sucks

Here’s why most swag sucks: The people who ๐ฐ๐š๐ง๐ญ ๐œ๐จ๐จ๐ฅ ๐ฌ๐ฐ๐š๐  are separate and distinct from the people who ๐จ๐ซ๐๐ž๐ซ ๐ญ๐ก๐ž ๐ฌ๐ฐ๐š๐ .

For the people tasked with ordering the swag:

1) Swag is an annoying part of their work ๐Ÿ™„
2) They don’t have a design or fashion background ๐Ÿ‘š
3) They aren’t given specific direction by the person assigning it to them ๐Ÿ˜–

It’s a recipe for lame, boring merch: logos slapped on unisex tees, cheap pocket umbrellas, and faulty phone chargers.

In this post byย Ronak Shah, he highlights what goes wrong when you don’t
micromanage the development of swag.

But here’s the good news, you don’t need to micromanage your company’s swag.

๐ˆ๐Ÿ ๐ฒ๐จ๐ฎ ๐ข๐ง๐ฏ๐ž๐ฌ๐ญ **๐จ๐ง๐ž ๐ญ๐ข๐ฆ๐ž** ๐ข๐ง ๐ ๐ž๐ญ๐ญ๐ข๐ง๐  ๐œ๐จ๐จ๐ฅ ๐๐ž๐ฌ๐ข๐ ๐ง๐ฌ ๐ฆ๐š๐๐ž, ๐ฒ๐จ๐ฎ’๐ฅ๐ฅ ๐ก๐š๐ฏ๐ž ๐š ๐›๐š๐ง๐ค ๐ญ๐จ ๐œ๐ก๐จ๐จ๐ฌ๐ž ๐Ÿ๐ซ๐จ๐ฆ ๐ ๐จ๐ข๐ง๐  ๐Ÿ๐จ๐ซ๐ฐ๐š๐ซ๐ ๐ฌ๐จ ๐ฒ๐จ๐ฎ’๐ฅ๐ฅ ๐ง๐ž๐ฏ๐ž๐ซ ๐ก๐š๐ฏ๐ž ๐ฅ๐š๐ฆ๐ž ๐ฌ๐ฐ๐š๐  ๐š๐ ๐š๐ข๐ง.

Think about your company values and what’s trendy in the fashion world, marry the two and you’ll be off and running. If you have a design team they can work on this for you. (Or even better, hire usย Go To Market – Custom Print-On-Demand Branded Merchandiseย — we will design your goodies and you’ll be set for years.)

But don’t wait until the last minute and then ask an admin to handle your swag. That will set them — ๐˜ข๐˜ฏ๐˜ฅ ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ๐˜บ๐˜ฐ๐˜ฏ๐˜ฆ ๐˜ธ๐˜ฉ๐˜ฐ ๐˜ณ๐˜ฆ๐˜ค๐˜ฆ๐˜ช๐˜ท๐˜ฆ๐˜ด ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ด๐˜ธ๐˜ข๐˜จ — up for failure.

Have you ever been tasked with making swag? Did you panic? How did you handle it??

Gift Boxes Are Like Salads

Gift boxes are the salads of corporate gifting.

In your salad, you’ve got:
๐Ÿฅ— ๐˜›๐˜ฉ๐˜ฆ ๐˜จ๐˜ฐ๐˜ฐ๐˜ฅ ๐˜ด๐˜ต๐˜ถ๐˜ง๐˜ง: your protein or fancy add-on
๐Ÿฅ— ๐˜›๐˜ฉ๐˜ฆ ๐˜ด๐˜ต๐˜ถ๐˜ง๐˜ง ๐˜บ๐˜ฐ๐˜ถ ๐˜ฅ๐˜ฐ๐˜ฏ’๐˜ต ๐˜ธ๐˜ข๐˜ฏ๐˜ต ๐˜ฃ๐˜ถ๐˜ต ๐˜ช๐˜ด ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ ๐˜ข๐˜ฏ๐˜บ๐˜ธ๐˜ข๐˜บ: iceberg lettuce or skinny carrot slices
๐Ÿฅ— ๐˜š๐˜ฐ๐˜ฎ๐˜ฆ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ ๐˜ข๐˜ฃ๐˜ด๐˜ฐ๐˜ญ๐˜ถ๐˜ต๐˜ฆ๐˜ญ๐˜บ ๐˜จ๐˜ณ๐˜ฐ๐˜ด๐˜ด: in my case, raisins or a spicy seed

In the case of a gift box, you’ve got:
๐ŸŽ ๐˜›๐˜ฉ๐˜ฆ ๐˜จ๐˜ฐ๐˜ฐ๐˜ฅ ๐˜ด๐˜ต๐˜ถ๐˜ง๐˜ง: some tech accessory you’ve been eyeing
๐ŸŽ ๐˜›๐˜ฉ๐˜ฆ ๐˜ด๐˜ต๐˜ถ๐˜ง๐˜ง ๐˜บ๐˜ฐ๐˜ถ ๐˜ฅ๐˜ฐ๐˜ฏ’๐˜ต ๐˜ธ๐˜ข๐˜ฏ๐˜ต ๐˜ฃ๐˜ถ๐˜ต ๐˜ช๐˜ด ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ๐˜ฆ ๐˜ข๐˜ฏ๐˜บ๐˜ธ๐˜ข๐˜บ: fancy post-its, some hand lotion
๐ŸŽ ๐˜š๐˜ฐ๐˜ฎ๐˜ฆ๐˜ต๐˜ฉ๐˜ช๐˜ฏ๐˜จ ๐˜ข๐˜ฃ๐˜ด๐˜ฐ๐˜ญ๐˜ถ๐˜ต๐˜ฆ๐˜ญ๐˜บ ๐˜จ๐˜ณ๐˜ฐ๐˜ด๐˜ด: scented [fill in the blank]

Usually with salads, you can customize what you want, but with gift boxes, you get what you get and you (don’t*) get upset.ย *๐˜บ๐˜ฐ๐˜ถ ๐˜ข๐˜ฃ๐˜ด๐˜ฐ๐˜ญ๐˜ถ๐˜ต๐˜ฆ๐˜ญ๐˜บ ๐˜ฅ๐˜ฐ ๐˜จ๐˜ฆ๐˜ต ๐˜ถ๐˜ฑ๐˜ด๐˜ฆ๐˜ต

๐ˆ ๐š๐ฅ๐ฐ๐š๐ฒ๐ฌ ๐š๐๐ฏ๐ข๐ฌ๐ž ๐œ๐ฅ๐ข๐ž๐ง๐ญ๐ฌ ๐š๐ ๐š๐ข๐ง๐ฌ๐ญ ๐ ๐ข๐Ÿ๐ญ ๐›๐จ๐ฑ๐ž๐ฌ ๐›๐ž๐œ๐š๐ฎ๐ฌ๐ž ๐ญ๐ก๐ž๐ฒ ๐š๐ซ๐ž ๐ฐ๐š๐ฌ๐ญ๐ž๐Ÿ๐ฎ๐ฅ ๐š๐ง๐ ๐ข๐ง๐ž๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐ญ.ย 

Companies spend lots of money and man-hours choosing them and putting them together, but here is almost no case ever where everyone likes everything in the box.ย The idea with a box is “some people will like some things and other people will like others”.ย 

But what about ALL of the things that go straight to the trash? And don’t even get me started on the wasted packaging. ๐ŸŒŽ๐Ÿ—‘

Instead of a gift box, let people choose what they want. If you have an on-demand merch shop (DM us on Instagram @gotomarketstudio if you want us to set one up for you) or gift shop, you can offer a gift certificate ๐œ๐ซ๐ž๐š๐ญ๐ž ๐š ๐ฉ๐ž๐ซ๐Ÿ๐ž๐œ๐ญ๐ฅ๐ฒ ๐ž๐Ÿ๐Ÿ๐ข๐œ๐ข๐ž๐ง๐ญ ๐ฌ๐ฒ๐ฌ๐ญ๐ž๐ฆ.

Tell me your thoughts on gift boxes. Do you love them? Hate them? Have you ever gotten a box where you liked everything in it? Tell me all about it!

You Should Be Willing to Pay People to Wear Your Merch

The benefits of employees and fans wearing your merch are so huge that ๐ฒ๐จ๐ฎ ๐ฌ๐ก๐จ๐ฎ๐ฅ๐ ๐›๐ž ๐ฐ๐ข๐ฅ๐ฅ๐ข๐ง๐  ๐ญ๐จ ๐Ÿ’ฐ๐ฉ๐š๐ฒ ๐ฉ๐ž๐จ๐ฉ๐ฅ๐ž๐Ÿ’ฐ ๐ญ๐จ ๐ฐ๐ž๐š๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐›๐ซ๐š๐ง๐๐ž๐ ๐ฆ๐ž๐ซ๐œ๐ก.

This is radical because most people’s first thought with branded merchandise is cost and whether they’ll see any profit.

Let’s flip this around; here are two of the more obvious reasons why:

โœ… Team building: Are you paying for team building efforts?ย Merch is an easy — and fast — way for teams to feel connected.

โœ… Advertising: This is the most obvious benefit, but if you’d pay for an ad on public transportation (for 5-6 figure fees) why not instead have human billboards instead for a fraction of the cost?ย 

And now two of the less obvious reasons:

โœ… Onboarding: What’s the cost of having someone feel welcome and a sense of belonging in their new workspace? When you’re spending tremendous time and money to hire someone new, you want them to fit in immediately. What better way than giving them the team branded goodies?

โœ… Social proof & IRL user-generated content: better than advertising, when real people are wearing your brand it’s a vote for you.

๐๐จ๐ญ๐ญ๐จ๐ฆ ๐ฅ๐ข๐ง๐ž: ๐ญ๐ก๐ž ๐›๐š๐ง๐  ๐Ÿ๐จ๐ซ ๐ฒ๐จ๐ฎ๐ซ ๐›๐ฎ๐œ๐ค ๐ฐ๐ข๐ญ๐ก ๐›๐ซ๐š๐ง๐๐ž๐ ๐ฆ๐ž๐ซ๐œ๐ก ๐ข๐ฌ ๐จ๐ฏ๐ž๐ซ๐ฐ๐ก๐ž๐ฅ๐ฆ๐ข๐ง๐ ๐ฅ๐ฒ ๐ก๐ข๐ ๐ก ๐ซ๐ž๐ฅ๐š๐ญ๐ข๐ฏ๐ž ๐ญ๐จ ๐จ๐ญ๐ก๐ž๐ซ ๐ฆ๐š๐ซ๐ค๐ž๐ญ๐ข๐ง๐  ๐š๐ง๐ ๐ญ๐ž๐š๐ฆ ๐›๐ฎ๐ข๐ฅ๐๐ข๐ง๐  ๐ž๐Ÿ๐Ÿ๐จ๐ซ๐ญ๐ฌ.

Have you ever had an onboarding gift that made you feel instantly welcome at a new company? Or have you ever seen someone on public transportation wearing a branded item that made you feel curious?

Love Is Blind Merchandise?!?!

Is anyone else completely in the thrall of Love is Blind this season??

๐ˆ ๐ฐ๐š๐ฌ ๐ ๐จ๐›๐ฌ๐ฆ๐š๐œ๐ค๐ž๐ (๐š๐ง๐ ๐๐ž๐ฅ๐ข๐ ๐ก๐ญ๐ž๐) ๐ฐ๐ก๐ž๐ง ๐ˆ ๐ซ๐š๐ง ๐ข๐ง๐ญ๐จ ๐‹๐จ๐ฏ๐ž ๐ข๐ฌ ๐๐ฅ๐ข๐ง๐ ๐ฆ๐ž๐ซ๐œ๐ก ๐š๐ญ ๐–๐š๐ฅ๐ฆ๐š๐ซ๐ญ ๐ฅ๐š๐ฌ๐ญ ๐ฐ๐ž๐ž๐ค.

๐˜‰๐˜ถ๐˜ต ๐˜ฃ๐˜ข๐˜ค๐˜ฌ ๐˜ต๐˜ฐ ๐˜ต๐˜ฉ๐˜ช๐˜ด ๐˜ด๐˜ฆ๐˜ข๐˜ด๐˜ฐ๐˜ฏ: I find myself washing dishes as slowly as possible and folding laundry with precision as I watch the drama unfold this season.ย  My work productivity has gone to hell but my home’s cleanliness is dramatically โ†—๏ธ.ย (I’ll take the win.)

All Love is Blind fans know about the telltale GOLD CUPS that are all over the show (๐˜ง๐˜ฐ๐˜ณ ๐˜ต๐˜ฉ๐˜ฆ ๐˜ถ๐˜ฏ๐˜ช๐˜ฏ๐˜ช๐˜ต๐˜ช๐˜ข๐˜ต๐˜ฆ๐˜ฅ: ๐˜ช๐˜ต’๐˜ด ๐˜ข๐˜ฏ ๐˜ฆ๐˜ฅ๐˜ช๐˜ต๐˜ช๐˜ฏ๐˜จ ๐˜ต๐˜ณ๐˜ช๐˜ค๐˜ฌ ๐˜ด๐˜ฐ ๐˜ต๐˜ฉ๐˜ข๐˜ต ๐˜ด๐˜ค๐˜ฆ๐˜ฏ๐˜ฆ๐˜ด ๐˜ค๐˜ข๐˜ฏ ๐˜ฃ๐˜ฆ ๐˜ด๐˜ฑ๐˜ญ๐˜ช๐˜ค๐˜ฆ๐˜ฅ ๐˜ต๐˜ฐ๐˜จ๐˜ฆ๐˜ต๐˜ฉ๐˜ฆ๐˜ณ ๐˜ธ๐˜ช๐˜ต๐˜ฉ๐˜ฐ๐˜ถ๐˜ต ๐˜ต๐˜ฆ๐˜ญ๐˜ญ๐˜ต๐˜ข๐˜ญ๐˜ฆ ๐˜ฅ๐˜ณ๐˜ช๐˜ฏ๐˜ฌ ๐˜ฎ๐˜ข๐˜ณ๐˜ฌ๐˜ฆ๐˜ณ๐˜ด), so it is brilliant that they are now selling them.

It’s a lil’ like wearing a Captain America shirt while you watch a Marvel movie.

The gold cups do all the good stuff merch should do:


โšœ๏ธ It’s very IYKYK
โšœ๏ธ It builds culture around watching Love is Blind — now it’s a “watch party”
โšœ๏ธ It’s a fun connection to the show anytime you’re not watching
โšœ๏ธ It builds community around the show

They also now have a wine line called “Love is Wine”, but I feel like they should stop at the cups. Do you agree?

Never Have I Ever…

Let’s play Never Have I Ever, clothing edition.

Never have I ever:

๐ŸปWorn a comically oversized t-shirt (for fashion purposes)

๐ŸปHad a QR code somewhere on my clothes

๐ŸปThought crop tops are the cutest way to wear athleisure

๐ŸปCovered a laptop in stickers, a bag in patches, or a car in bumper stickers

๐ŸปWorn a bucket hat

๐ŸปGone big, loud, or wild with a cell phone case

Drop the number of ๐Ÿป’s that apply to you.ย For me it’s ๐Ÿป๐Ÿป๐Ÿป.

When we design branded merch & swag shops, one thing that continually surprises (and delights!) me are the strong opinions about what makes good merch.

Here are some real quotes I’ve heard just this month:

“I absolutely hate black mugs”

“T-shirts are lame, make everything a tank top or sweatshirt”

“All the shirts should be big, oversized”

“I hate white t-shirts”

“Baseball hats only — no trucker hats”

There is a wide range of preferences when it comes to merch, so your offering should have a wide range of options. If you’re offering just one shape of t-shirt, you’re disappointing some of your team and fans.

Offer options and you’ll have happy swag recipients!

The World Needs More Joy… with Merch

One of my biggest fears in running this business is that merch is trivial and I’m wasting everyone’s time. ๐Ÿซฃ

I probably have this thought once a month. Anyone else here ever feel the same about their field?

I don’t want to BS you with some girl-power speech about how merch is actually super important. But when I get in this headspace, here’s what I remind myself:

โœจ Merch is joyful, and the world needs more joy and brightness (even if it’s in the form of silly tees)
โœจ Merch boosts the confidence of teams and business owners
โœจ Merch is real-life connection– in a digital world, it’s a tangible connection to a brand or experience
โœจ Merch builds community, which we all desperately need!

And best of all I love what I do, which makes me an all-around better human, mom / dog mom, wife, runner, woman. ๐Ÿ’ƒ

Hats off to the healthcare workers, nonprofit leaders, political movers, drug inventors, firefighters and wellness professionals. I might not be performing surgery or putting out (literal) fires but I’m happy to support you with a branded tee. โ˜บ๏ธ

Stanley Has Merch?!

Theย Stanley 1913ย brand — famous for their indestructible, trendy mugs — just launched a line of merch and ๐Ÿ‘ it’s ๐Ÿ‘ freakin’ ๐Ÿ‘ fabulous.

I want to hate it because of how egregiously obsessed people are with the mugs, but ๐ˆ’๐ฆ ๐ ๐ข๐ฏ๐ข๐ง๐  ๐ญ๐ก๐ข๐ฌ ๐ง๐ž๐ฐ ๐ฅ๐ข๐ง๐ž ๐จ๐Ÿ ๐ฆ๐ž๐ซ๐œ๐ก 5 ๐ฌ๐ญ๐š๐ซ๐ฌ, ๐ง๐จ ๐ง๐จ๐ญ๐ž๐ฌ ๐Ÿ˜ฎ

The new line has lot of big logos — ๐˜ถ๐˜ด๐˜ถ๐˜ข๐˜ญ๐˜ญ๐˜บ ๐˜ข ๐˜ฏ๐˜ฐ ๐˜ฏ๐˜ฐ — but they’ve styled them in cool & trendy ways.ย They’re focusing on their bear more than “STANLEY”, which elevates the look.ย The marketing team at Stanley is definitely reading the room.

My favorite item is the “Quencher Love” t-shirt with two Stanley mugs linked arm-in-arm style. It’s cute, clever, cheeky and very IYKYK.

They’re calling it “Bear Wear.” Hats off (or on?),ย Stanley 1913ย — you crushed this.ย (๐˜Œ๐˜ท๐˜ฆ๐˜ฏ ๐˜ต๐˜ฉ๐˜ฐ๐˜ถ๐˜จ๐˜ฉ ๐˜บ๐˜ฐ๐˜ถ๐˜ณ ๐˜ฎ๐˜ถ๐˜จ๐˜ด ๐˜ธ๐˜ฐ๐˜ถ๐˜ญ๐˜ฅ ๐˜ฏ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ, ๐˜ค๐˜ฐ๐˜ถ๐˜ญ๐˜ฅ ๐˜ฏ๐˜ฆ๐˜ท๐˜ฆ๐˜ณ ๐˜ฃ๐˜ฆ ๐˜ค๐˜ณ๐˜ถ๐˜ด๐˜ฉ๐˜ฆ๐˜ฅ!)

What do you guys think of this new line? Would you wear it?